GreenerU

OVERVIEW

GreenerU is a mobile application designed for students to raise awareness and be more mindful of their environmental impact on university campus.

This project was created as part of Prodigi’s Product Innovation Program which I joined outside of university to gain more experience in product design and collaborative teamwork. Our team scored 1st place.

Timeline | March 2023 - May 2023

Role | UX/UI designer, User researcher

Tools | Figma, Canva

Team | Ivy Kwan, Alice He, Eric Zhang, Jerry Hung


BRIEF

“Our current lifestyles, characterised by overconsumption and environmental degradation, are simply not sustainable in the long run. Universities are one of the largest energy consumers, with buildings and transportation being the main sources of energy use”

So, how might we help universities effectively promote sustainable living practices among university students, and encourage them to adopt more environmentally friendly behaviours and habits?


BACKGROUND RESEARCH

  • Students expressed uncertainty about what they could do at an individual level, a feeling which was at times overwhelming and affected their confidence that they could make a difference (Abbott et al., 2019)

  • Inaction of governments and organisations, worsening of natural disasters in the AusNZPac region, many university students experience high levels of eco-anxiety (Kelly, 2017)

  • Include climate knowledge into all courses and provide accessible ways that staff and students can learn about climate change and what ways the university is promoting climate action


USER RESEARCH

After completing some background research, we identified a gap between students’ sustainability knowledge and their actions. We also discovered students generally have low engagement in sustainability because university’s do not prioritise such education.

RESEARCH METHODS

We conducted user surveys to uncover insights towards students’ knowledge, motivations and actions regarding sustainability. This was followed by semi-structured interviews to explore further.

DATA SYNTHESIS

In our affinity diagramming process, we used a bottom-up approach, allowing themes to naturally emerge from key quotes.

KEY INSIGHTS


OUR PROBLEM STATEMENT

After the user research, we worked as a team to define the problem statement:

“Most students exhibit apathy towards their capacity to influence future environmental outcomes, resulting in reduced participation in sustainable practices and ultimately harming the environment”

So, how might we encourage apathetic students to be more mindful of their environmental impact and to take additional steps beyond their routine in adopting environmentally friendly behaviours on campus?


COMPETITOR ANALYSIS

To better understand our market landscape, we have identified various existing solutions that share an emphasis on sustainability or tailor their product offerings exclusively for university students as their value proposition.

USER PERSONA

Based on our research, we created this persona which reflected the key attributes and behaviours identified within our target audience.


CONCEPT IDEATION

Our team held brainstorming sessions and employed the crazy 8s technique which generated a wide array of imaginative ideas. We then separated the ideas into different categories. After an in-depth discussion session, our team had a clearer direction we wanted to follow so we decided to integrate the most compelling aspects (red post-its) from several ideas to form our app that would inspire users to become aware of their actions.

SKETCHES AND MOCKUPS

At this stage, we developed some quick sketches to establish the basic layout for the interface. Our focus was on designing the navigation bar, different pages and the positioning of other essential elements.

Next, we turned our rough sketches into wireframes in Figma. The designs were more refined, consisting of the main features we wanted to include.

Some of the wireframes

As we finalised our branding style guide, we filled in the wireframes with consistent colour, imagery, font styles and UI elements. Throughout the process of creating mockups, we iterated based on user testing feedback, refining and improving the designs in alignment with the initial wireframes.


USER TESTING

During our iterative prototyping process, we consistently sought valuable feedback upon completion of our sketches, wireframes, and mockups. Overall the feedback was positive! A few changes we made:

  • A community page was implemented to foster interaction and demonstrate how other students are completing the challenges

  • Layout of the designs

  • Replacing generic symbols with more contextually appropriate options e.g. Points to EcoBuds

We also conducted A/B testing to evaluate the time and clicks taken to navigate from the Challenges page to redeeming a reward. The ‘More’ button increased clicks as users assumed they were able to click anywhere on the box for further information. Users also found the tiles more aesthetic and spacious than the single rows.


FINAL CONCEPT

GreenerU encourages users to be more mindful of their environmental impact. Through interactive campus maps, incentivised challenges and community pages, our app design promotes gradual behaviour change, empowering individuals to take proactive steps towards environmental sustainability.

USER JOURNEY MAP

After finalising our concept, we created a user journey map to visualise the entire user experience, illustrating the key touch points and interactions throughout the user’s experience.


FINAL PROTOTYPE

Example video coming soon!

RESULTS & KEY TAKEAWAYS

Fun and rewarding experience!

I joined this program to enhance my knowledge in product design and improve my collaboration skills. The program took place online during the semester, with team members from different universities. We had regular Zoom meetings each week to work on the project, provide updates, and attend mentor meetings. Despite the challenges of different university schedules and online format, we maintained frequent communication and kept each other informed of our progress.

This whole experience was honestly a bit crazy, at one point our team would be tracking well but on the other we would be stuck on a thought for so long you would think our zoom call was frozen. Despite this, we had set daily and weekly goals which made me feel organised and confident as my team and I continued to work towards our objectives.

Overall, this experience was immensely rewarding. Working with like-minded peers I had never met before was a great opportunity, and we successfully completed the program with an impressive project. A fun fact: We dedicated our efforts to designing and refining our presentation until the last five minutes before presenting, resulting in a first-place finish among five competing teams!